We are excited to announce we are expanding and looking to grow our team with a new Backup and Disaster Recovery (B/DR) SME Consultant!

• Hybrid Work Options, Paid Time Off, and Paid Holidays
• Medical, Dental, Vision, and 401(k) with employer match contributions
• Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Essential Duties and Responsibilities

• Be technical owner of all aspects of backup and disaster recovery solutions, vendors and systems.
• Maintain a pulse on industry standards and changes to keep Centre solutions relevant
• Drive best practices and industry standards into Centre process and customer environments
• Collaborate with all Centre lines of business to ensure compliance and direction for standards
• Comply with all Centre process and maintain Centre’s successful posture for SOC2 Type II compliance
• Must possess both the technical and leadership skills to work with Executive level personnel
• Solve customer issues by leveraging Problem Management and resolution of issues in a timely manner
• Prioritize tasks and meet deadlines
• Excellent troubleshooting and written/verbal communication skills to communicate progress and status of activities to customer Executives and points of contact.
• Must be a team player with outstanding customer service skills
• The ability to communicate and explain technology to non-technical individuals
• Strong IT documentation skills

Education/Experience/Certifications

• Bachelor’s Degree preferred
• 5+ years of  hands-on IT experience
• Certifications – Zerto (any), Veeam (any), Azure AZ-305 (preferred), AZ-104 (preferred)
• Backup / DR strategies (Architect, Implementation and Administration)
  • Advanced troubleshooting, architect and implementation of Veeam [required]
  • Working knowledge of Cohesity [preferred]
  • Advanced troubleshooting, architect and implementation of Zerto [required]
  • Working knowledge of Azure Site Recovery (ASR) [preferred]
  • Working knowledge of Microsoft 365 backup solutions such as KeepIT [required]
• Microsoft Technologies (Architect, Implementations, Migrations)
• Advanced experience with troubleshooting and maintaining Windows 10/11
• Advanced experience with troubleshooting and maintaining Windows Server 2016/2019/2022+
• Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
• Working knowledge of Microsoft Hyper-V
• Working knowledge of VMware ESXi Server
• Systems upgrades including security patch management
• Monitoring of system utilization and application performance using tools such as LogicMonitor or SolarWinds
• Understanding of network infrastructures and troubleshooting various networking protocols including but not limited to TCP/IP, DNS, DHCP, etc.
• Experience with various Enterprise level server hardware such as but not limited to Dell and HPE
• Exposure to Storage solutions such as Synology, Pure, Dell PowerVault, and HPE Nimble

Work Environment and Physical Demands

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Working from office environment in a hybrid workforce schedule

• Occasional lifting (up to 10 pounds and occasionally lift and/or move up to 50 pounds) may be required.
• Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
• The noise level in the work environment is moderate.

• Infrequent local travel is required.